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A wheelchair user in the snow

Tips for Accessible Travel in Pittsburgh

Winter in western Pennsylvania can be challenging for anyone — but for people with disabilities, icy sidewalks, snow-covered curb cuts, and unreliable transportation, leaving you out in the elements, can create real safety and access barriers. Here are practical tips and tools to help you stay prepared, stay safe, and know your rights when outdoor conditions become difficult.

 

Getting Around Safely in Winter Weather: A Simple Winter Preparedness Checklist

Carrying a small winter kit can make outdoor trips safer and more comfortable. Consider including:

  • Fully charged phone and portable charger, consider a small power bank
  • Emergency contact list
  • Hand warmers or a small thermal blanket
  • Non-slip attachments for canes, walkers, and wheelchair tires
  • Towel to dry push rims or joystick controls
  • Medications you may need if delayed
  • Snacks and water
  • Flashlight or clip-on visibility light
  • Reflective gear for clothing and mobility devices
  • After navigating the elements, wipe down

These small steps can reduce risk during unexpected delays or weather changes. 

ACCESS Paratransit and PRT

  • Pittsburgh Regional Transit (PRT) buses, light rail, and stations
    • Use the PRT app or website for real-time updates to avoid long waits in the cold.
    • Report inaccessible stops, broken ramps, or snow-covered boarding areas
    • Call 412-442-2000
  • ACCESS/ParaTransit
    • Report issues such as unsafe drop-off points or repeated delays
    • Call 412-562-5353.
  • If applicable: Update your mobility notes to ensure drivers know your winter needs (help on ice, difficulty with inclines, etc.).
  • Allow extra travel time during storm conditions.

Sidewalks & Curb Ramps

  • Report blocked curb cuts, icy sidewalks, or unplowed pathways.
    • Pittsburgh 311 - Call 311, MyBurgh app, or online.
  • Businesses are required to clear accessible entrances and parking spaces.
    • Contact the business directly.
    • If unresolved, you may file an ADA complaint with the Pennsylvania Human Relations Commission or the U.S. Department of Justice. Document with photos if possible.
       

Check out this article for a more in-depth look at clothing choices: New Mobility

Check out these great wheelchair winter accessories: Winter Wheelchair Accessories

More advice on winter survival: Conquering the Cold